If you lost your device or no longer have access to your authenticator app, please contact our Customer Success Team through. Should you need to switch devices or prefer to use SMS authentication, please check this article: How to Disable 2FA.
The next time you log in to your Coinberry account, you will be asked to enter the 2FA code generated by the Microsoft Authenticator. Enter this code on the Verify Token field, then click Update. The app will immediately generate a 6-digit verification code for your account which changes every 30 seconds (there is a timer next to the code). Capture the QR code on your Coinberry account with your phone camera.ħ. Tap + to add a new 2FA and select Scan barcode. Open the Microsoft Authenticator on your phone. You will be redirected to a page with a QR code like this:ĥ. Go to the Security tab and click on Enable 2FA button.Ĥ. Log in to your Coinberry account, click your name on the top right-hand corner and go to Account Information. Download and install the Microsoft Authenticator App.Ģ.
To enable 2FA using Microsoft Authenticator, follow the steps below:ġ. Sign in to your account which you used earlier on.
Launch the Authenticator app and tap on Restore from backup from the welcome screen. When you create your Coinberry account, it is protected by an SMS code verification being sent to your phone which you need every time you log in to your account.Īlthough you can choose to use authentication via SMS, it is not always reliable because of a prevalent hacker tactic called “SIM swapping” when hackers can get a hold of your SMS messages.Ĭonsidering this, we highly encourage you to enable 2FA using an authenticator app.ĭownload Microsoft Authenticator on Android Install Microsoft Authenticator for Android or iOS.
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